Inside the left-hand side of your Glowforge Pro, Plus, or Basic you'll find a silver box with a small, silver-ringed orange window, which protects the mirrors and optics from harmful dust and dirt. This is the silver laser window.
If it's scratched, damaged, or has stuck-on residue, prints can go awry and the window will need to be replaced. A new silver laser window can be purchased in the Glowforge shop.
Here's how to replace the silver laser window:
- Turn off your Glowforge.
- Lift the lid.
- Locate the silver box on the far-left side of the Glowforge.
- On the box, find the silver-ringed orange window.
- Unscrew the window. (For a better grip, try a rubber glove.)
- Screw in the new window.
- Clean the new window with a Zeiss wipe.
If you run into any trouble or have questions, please contact our team and we'll be happy to assist you!