Won't Turn On / No Power

Your Glowforge should only be connected to a grounded wall outlet that meets local building codes.

  • Use only a properly grounded outlet that meets local building codes and has at least 800 watts of power available.
  • The minimum rating of the circuit breaker (also known as an over-current protective device) on the circuit feeding the outlet should be at least 15 amps.

Please see the manual for more information.

Troubleshooting Steps

If your Glowforge won't turn on using the power switch on the back, please do the following:

  1. Unplug your Glowforge from the outlet.

  2. Plug another device directly into the same outlet and see if it works.

  3. If the device does not work, have an electrician investigate. It may be a blown fuse, a broken outlet, or something else.

  4. If the outlet works, unplug the other end of the cord from the Glowforge itself.

  5. Inspect both ends of the power cord; if you notice any damage, try another power cord.

  6. If there is no damage to the power cord, plug in the end that goes to the Glowforge, making sure it is completely inserted.

  7. Plug the other end of the power cord into the outlet, making sure it is completely inserted.

  8. If your Glowforge still won't power on, try another outlet.

If your Glowforge still does not power on after trying the above steps, please contact our team and include a short video of what you see when you try to turn it on.

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