If you’ve ordered a printer, air filter, spare parts, or Proofgrade™ material from Glowforge, follow these steps to check the status of your order, see when your item was shipped, and track the progress.
Note: It can sometimes take a day or so for the carrier to update the tracking info. So if you received a notification that your item was shipped, but the information doesn't yet show on your My Account page, please check back again later.
- Go to shop.glowforge.com, click the person icon in the top right, and sign in.
- On the My Account page, click the order number you want to check on.
- You can see the status of your shipment. (This information is provided by the carrier.)
- To see more details, click the tracking number of the carrier.