If you’ve ordered a printer, Air Filter, spare parts, or Proofgrade® material from Glowforge, follow these steps to check your order status, see when your order was shipped, and track its progress.
Note: Carrier sometimes take a day or more to update tracking info. So if you received a notification that your item was shipped, but the information doesn't yet show on your My Account page, please check back again later.
- Go to shop.glowforge.com, click the person icon in the top right, and sign in.
- On the My Account page, click the order number you want to check.
- You can see your order's fulfillment status and its tracking number (provided by the carrier.)
- To see more details, click the Track Shipment link.