Check Your Order Status and Shipping Date

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If you’ve ordered a printer, air filter, spare parts, or Proofgrade™ material from Glowforge, follow these steps to check the status of your order, see when your item was shipped, and track the progress.  

Note: It can sometimes take a day or so for the carrier to update the tracking info. So if you received a notification that your item was shipped, but the information doesn't yet show on your My Account page, please check back again later.

  1. Go to shop.glowforge.com, click the person icon in the top right, and sign in.

    click_person_icon.png

  2. On the My Account page, click the order number you want to check on.

    click_order_number.png

  3. You can see the status of your shipment. (This information is provided by the carrier.)

    shipping_confirmation.png

  4. To see more details, click the tracking number of the carrier. 

 

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