Replace the White Lid Cable

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There’s a camera under the lid of your Glowforge that gives you a preview in the Glowforge App of the material in the printer bed and the design you’re printing. The white lid cable connects the camera to the rest of your Glowforge.

You may need to replace the white lid cable if it becomes damaged, the image of your printer bed won’t update in the app, or you’ve worked with one of our support team members and they’ve recommended a new one. If you think you might be in need of a new white lid cable, please reach out to our support team.

Once you have your new cable, follow these instructions to replace it.

Before you get started

  • You’ll need a new white lid cable, and a 3mm L-shaped hex key.
  • It’s also helpful to read through all the instructions once before you begin. 

  1. Turn off your Glowforge.
  2. Open the lid and locate the white cable to the left of the lid camera.

    white_lid_cable_1.png

  3. On each end of the cable, gently open the small hinge clips and slide the cable out of the clip. Yep, those clips are tiny, but they open pretty easily using your fingernail. You may be tempted to use a tool, but please don’t - it could damage the clip or connectors.

    wlc_gif1.gif

  4. Gently peel the cable off of the lid. If there is any adhesive left, carefully remove it.
    TIP: A small scrap of Proofgrade™ material works great for this.
  5. Holding the new cable with the adhesive covering facing the lid, slide the right end of the cable into the clip next to the camera, and then close the clip.

    wlc_gif2.gif

  6. Align the cable in between the clips, as straight as you can. 
  7. Working from the right end near the camera, peel back the adhesive covering and attach the cable to the lid with the adhesive.

    wlc_2.png

  8. Slide the left end of the cable into the left clip, and then close the clip.

    wlc_3.png

  9. When you’re satisfied that the cable is securely adhered to the lid and connected,  turn on your Glowforge, and try a test print.

Hopefully, these steps will get you back up and printing!


If not, we have a wonderfully talented and knowledgeable support team -- many of them fellow artists, makers, and crafters -- who want nothing more than to help you figure out and fix the trouble. For help or questions, please contact our team and we'll be happy to assist you.

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