The lid of your Glowforge has two LED strips that provide lighting for the printer bed. You may need to replace the right strip if the LED lights aren’t working, any of the connector clips are broken, or you’ve worked with one of our support team members and they’ve recommended a new one.
If you think you might be in need of a new LED strip, please reach out to our support team.
Before you start replacing the LED strip
- You’ll need a new right LED strip and a plastic or metal putty knife or table knife to help remove the old LED strip.
- In our experience, the process is easier if you read through all the instructions once before you begin.
Remove the existing LED strip
- Turn off your Glowforge.
- Open the lid, and then on the right, locate the small white connector at the top of the LED strip and unplug it.
- At the bottom of the LED strip, gently open the black plastic clip that secures the black lid cable, and then slide the end of the cable straight out of the connection port.
- Insert the corner of the putty or table knife under the LED strip and follow the seam up the side of the LED strip to pry it loose from the lid.
- If needed, gently remove any residual grey adhesive.
Install the new LED strip
- First, make sure that you're holding the new strip in the correct position. The clip for the black lid cable should be on the bottom. (You can take a look at the left cable for reference.)
- Peel off the protective film from the new LED strip.
- Carefully line up the strip into position, making sure that the connectors align with the clips at both the top and bottom, and then press the strip to the lid.
- To make sure the strip stays in place, firmly press up and down the length of the strip for a minute or two.
- Plug in the small white connector at the top into the LED strip.
- With the bottom clip still open, plug the end of the black lid cable into the clip and then gently close the clip.
- Double-check to make sure that all the clips are closed and secure.
- Now turn on your Glowforge, verify that the LED lights are working, and try a test print.
Hopefully, that gets you back up and printing!
If not, we have a wonderfully talented and knowledgeable support team -- many of them fellow artists, makers, and crafters -- who want nothing more than to help you figure out and fix the trouble. For help or questions, please contact our team and we'll be happy to assist you.