If your mirror is stuck in the Printer Head or foam handle has been damaged, you can follow these instructions to remove the mirror from the Printer Head.
1. Turn Off Your Glowforge
Power off your Glowforge and open the lid.
2. Remove the Printer Head
Holding only the finished black surfaces, grasp the Printer Head as shown. Pull gently up and back to disengage the magnets and remove the head.
3. Disconnect Cable from Printer Head
There is a small tab in the center of the wire ribbon. Push down fully on the tab to release it, and gently pull the wire ribbon plug from the Printer Head.
4. Remove Printer Head Lens
Gently insert the lens tool into the bottom of the head with the “Remove” arrow pointing in. When you hear the magnet click, withdraw the tool and the lens.
Set the lens aside.
5. Remove Top of Printer Head
The top of the Printer Head is held on by strong magnets. Grasping only the top, pull up carefully to remove it and set it aside.
6. Turn Over Printer Head
Turn the Printer Head over so you are looking at the bottom of it.
7. Remove Mirror from Printer Head
Starting at the bottom of the Printer Head, use the eraser end of a pencil to gently push the mirror out of the top.
If the mirror has been damaged (for example, if the plastic handle has been melted), please check the interior of the print head for any additional damage. If everything looks as expected you can purchase a replacement Printer Head Mirror through the shop.
If you run into trouble, contact our team. Send us a photo of anything you find out of place - we’re happy to help!