Moving to a New Wi-Fi Network
Using a device that connects to the internet via Wi-Fi, go to setup.glowforge.com and sign in.
Turn on your Glowforge and wait until all motion has stopped for 30 seconds.
Start Wi-Fi Setup
Hold down the button on your Glowforge for ten seconds, until it glows with a teal color.
Connect Your Glowforge to Wi-Fi
Follow the instructions on screen to connect your Glowforge to Wi-Fi.
Packaging Up Your Glowforge
Whether it’s for a big move, taking your Glowforge to an event, or for any warranty repair, you’ll need to package your Glowforge properly with the original boxes, foam blocks, and important orange and red bits. The box is specially designed to protect your Glowforge through all shipments, domestic and international.
Leaving out any pieces can endanger your Glowforge. For example, if you move your Glowforge without the red knobs that lock the laser arm in place, you might break the laser tube.
Should you need to purchase a replacement shipping box for $249, contact email@example.com.
Power Off and Unplug Your Glowforge
Always turn your Glowforge off before packaging any part of your unit. Unplug your unit and set the power cord aside.
Remove the Printer Head
Position the Laser Arm
Gently push the laser arm to the back of the Glowforge
Remove the Printer Head
Holding only the finished black surfaces, grasp the printer head as shown. Pull gently up and back to disengage the magnets and remove the head.
Unplug the Wire Ribbon
Push down fully on the wire ribbon tab to unplug the wire ribbon from the printer head. Pull the wire ribbon gently away and tuck it into the laser arm.
Insert the Orange Foam
Being careful to only touch the finished black surfaces, insert the orange foam into the head.
Place Printer Head and Power Cord in Foam Block
Remove all the packaging pieces stored in the white rear foam block. Gently lay the printer head and power cord into the foam as pictured. (Note: Do not return power cord during a repair or warranty replacement.)
Remove the Crumb Tray and Exhaust
Remove the crumb tray and exhaust vent following the instructions below. The crumb tray, exhaust hose, and lens tool are packed in the Accessories Box.
Lower the Front Door and Remove the Crumb Tray
Lift the lid, then lower the front door. Lift the crumb tray slightly and slide it towards you. Be careful not to tilt the crumb tray up, or it will knock into the laser arm and rails.
Empty Your Crumb Tray
Lower the front lip of the crumb tray and dump the contents of the crumb tray catch area. Afterwards, you may invert the crumb tray to remove anything that may be left.
Wipe the Floor of Your Glowforge
Wipe the metal floor of the Glowforge unit with a soft cloth to sweep away any bits.
Remove the Exhaust
Squeeze the ends of the ring clamp together and pull it and the hose off the exhaust vent with a gentle tug.
Pack Accessory Box
Place the crumb tray, exhaust vent, and lens tool in your Glowforge Accessory Pack box.
It’s important to package your Glowforge properly with the original boxes, foam blocks, and important orange and red bits.
Place Red Strip on Both Rails
Push the laser arm to the back of the unit. Set the red silicone strips on the rails near the center of the unit with the knobby bit close to you as pictured.
Position Laser Arm
Slide the laser arm forward so that it’s resting on the silicone strips. You’ll need to pick it up just a bit at the front, then the back, like taking a baby carriage up a curb.
Attach the Clip
The clip snaps onto the bottom of the laser arm and pokes up into the metal plate. Align the left tab of the clip with the hole on the right side of the plate, then hook the back of the laser arm and pull the clip towards you and up. (It’s much easier than it sounds.) When the clip is in place, the metal plate will no longer slide from side to side.
Insert the Rear Foam Block
With the lid removed, insert the foam block containing the printer head and power cord into your Glowforge. The bottom will lay flat against the floor of your unit. (Note: Do not return power cord during a repair or warranty replacement.)
Screw in Red Knobs
Locate the holes near the center of each rail. On both sides, screw the red knob through the hole in the laser arm to secure the laser arm to the rail. They must be screwed in as tight as your fingers will permit, but do not use a tool to tighten them.
Insert the Rear Foam Lid and Front Foam Block
Place the lid of the rear foam block, covering the printer head and power cord. Place the final foam block in the front of your unit and close the front door.
Close the Lid and Box Glowforge
Make sure the two black foam shells are in the bottom of the box. Have two people lift the Glowforge unit into the box. The unit will fit snugly into the foam inserts.
Place Top Foam
Place the top layer of foam over your Glowforge. These pieces lay flat on your Glowforge.
If your Accessory pack shipped in the same box as your Glowforge, insert the top pad above the protective foam and place the Accessory pack on top of the pad.
Prepare to Lock Your Packaging
Place the lid of your Glowforge Box over the unit and get out the four locking clips.
Unlock All Four Handle Locks
Use the pull tab to open the handles. Position the two back flaps so they face directly inside the box.
Insert Handle Locks
Insert all four handle locks so they sit flush against the outer box. Use your finger to gently lock the inner tabs down and up into their final position.
Lock the Handle Locks In Place
Close the securing handle door and press to ensure it is locked in place. Your packaging should now be locked together and ready for transport.