When your Glowforge can’t print, the button turns yellow. Check app.glowforge.com to see what you can do to resolve the problem. For example, you might see that your Glowforge isn’t online.
If you don’t see any problems, or if you’re not sure of the solution, the situation may have resolved itself. You can try the following:
- Turn your Glowforge off.
- Wait 30 seconds.
- Turn it back on.
If restarting your Glowforge doesn't resolve the issue, we recommend checking these Help & Learning Center pages, which explain some situations in which the button may turn yellow:
If you’re still having problems, contact Glowforge Support and let us know what happened just before the button changed color and the time and date of the change. We'll be happy to help!