When is Release of Ownership Necessary?
There are a few scenarios in which you'll need to release the ownership of your Glowforge printer.
- If you want to gift, buy, or sell a used or second-hand Glowforge.
- NOTE: We have pulled together some useful information for folks to review when: Buying a Used or Second-hand Glowforge.
- NOTE: We have pulled together some useful information for folks to review when: Buying a Used or Second-hand Glowforge.
- If you work for a school or business and ownership needs to be assigned to another colleague.
Things to Know About When You Release Ownership of a Printer
- Once a printer is released, all users associated with that printer will lose access to it, including you.
- If there are more than 5 total users associated with your printer, you will need to contact our Customer Success team to complete the release of ownership for you.
- You will continue to have access to your designs, referral credits, and account information after you release a printer.
- NOTE: Designs, referral credits, and Premium memberships cannot be transferred.
- NOTE: Designs, referral credits, and Premium memberships cannot be transferred.
- Once a printer has been released, a person can take ownership of it by following the set up steps here: Connect Your Glowforge to Wi-Fi. If you released your printer by mistake, you can follow the same steps to reclaim ownership.
- NOTE: If you have gifted a Glowforge to someone, there is no need for a change of ownership. The recipient will become the listed owner of the Glowforge once they have completed setup.
- NOTE: If you have gifted a Glowforge to someone, there is no need for a change of ownership. The recipient will become the listed owner of the Glowforge once they have completed setup.
How to Release Ownership of a Printer
To release the ownership of a printer, follow these steps:
- Log into your Glowforge app account
- Click on your printer's name in the top, right corner and click Settings.
- On the left sidebar, click on Glowforge Printers, then click the Release a Printer button.
- The Ownership Dashboard will appear with a list of printers associated with your account. Click on the printer you want to release, then click the "To release ownership..." button.
- Click the "To release ownership..." button
- A confirmation window will appear. If you wish to proceed with releasing the ownership of the printer, click Release Ownership. Otherwise, click Cancel.
A success message will appear once the ownership release is completed. If for any reason you don't see a success message, please contact our Customer Success team and we'll be happy to help.