Do you have questions about the Glowforge referral program? Below you'll find answers to some of the most frequently asked questions.
What is the Glowforge referral program?
How does it work?
How do I join?
Where can I find my referral link?
How do I share my referral link?
How do I know if someone used my referral link?
How many friends can I refer?
I have already earned my 5 referrals. How can I get more?
I think I'm missing some referral credits?
How do I exchange my referral credit for cash?
What is the Glowforge referral program?
It's our way of helping Glowforge creators spread the word, getting their friends the best price and earning credits from us, toward purchases in the Glowforge shop or as cash.
How does it work?
- Got friends who are interested in Glowforge? Share your personal referral link. Your friends will get the best price on Glowforge printers: $500 off a Pro, $250 off a Plus, and $50 off an Aura.
- When they place an order, it will show up in your Referrals Dashboard.
- Once their order ships, 45 days later you get paid for the referral. You'll receive Glowforge shop credits as a reward - $600 (Pro), $300 (Plus), and $60 (Aura). You can also choose to cash out your referral rewards (cash out amounts are $500 (Pro), $250 (Plus), and $50 (Aura).
How do I join?
There's nothing to join! Just use your unique referral link. It'll look like "http://glowforge.com/r/XXXXX," where the X's are your personal code.
Where can I find my referral link?
If you're logged in to Glowforge.com, clicking here will send you to http://glowforge.com/b/refer-a-friend.
You'll see your referral link on the page.
You can also get to this page by logging in at Glowforge.com and clicking the arrow next to your email address in the top right corner. Then choose "Referrals" from the dropdown.
How do I share my referral link?
Simply cut-and-paste the link in an email, text message, or however you prefer. We ask that you don't share the link publicly; it's for friends and close connections.
How do I know if someone used my referral link?
You can see your referrals by logging in to Glowforge.com and clicking referrals in the upper right corner (see below). Each time we ship an order referred by you, we'll email you and send your reward, which you can use right away at our Shop! (You can read the full terms and conditions of the referral program for more information.)
How many friends can I refer?
You can refer up to five (5) people using your unique link.
I have already earned my 5 referrals. How can I get more?
Congrats on the success of your referral link! If you've already earned 5 referrals, you can apply for extended referrals. To do so, complete this form and submit it. We'll review your request and be in touch soon.
I think I'm missing some referral credits?
There are a few reasons you might not see your credits as expected:
-
Referral credits are available 45 days after an order has shipped and is completely fulfilled. Once it's available, we'll email you a gift card, along with a separate email with instructions on how to exchange it for cash if you prefer.
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The person you referred decided not to use your link. To get their discount (and count for your referral), they must have ordered using your referral link.
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The person you referred decided to cancel their order. Referral credits are only available for active orders.
- The order your referral link was used on has not been entirely fulfilled. Referral credits are available 45 days after an order has shipped and is completely fulfilled. The countdown to your referral credit is based on when the order has been fulfilled in its entirety. The order your friend placed may have included an item that has currently not shipped. Once the rest of their order ships you'll get notified that the referral credit will be available in 45 days.
How do I exchange my referral credit for cash?
Once your friend's Glowforge order has shipped and they keep it past the return period (so, 45 days after the order ships), you'll receive two emails from us.
The first email contains the gift card useable in the Glowforge store.
The second email explains how to exchange that gift card for cash. It contains a link that will let you provide the necessary information so we can transfer the cash to your account. It's a unique link for you, so if you can't find this second email, check your spam or junk folder. If you still can't find it, contact us for help.
Still have more questions?
You can read the full terms and conditions, and contact us for more information.